Should we build custom or use Shopify?
Shopify for: D2C brands with standard product types, teams without dedicated engineering, and businesses where Shopify's payment and logistics ecosystem provides genuine value. Custom for: complex product configurations, B2B with account-based pricing, marketplaces with multi-vendor requirements, or any business where Shopify's data model genuinely does not fit. Headless Shopify (custom Next.js storefront + Shopify backend) is often the best of both — Shopify handles the operational complexity of payments and inventory, custom storefront handles performance and UX.